Prospects who wish to go with or complain to American Airways can Get hold of the company Workplace at:
I not just needed to waste $fifty in baggage charges, but I seasoned horrible landing by your pilots, very crowded and modest planes, impolite flight attendants, and finish imbeciles that handled my luggage simply because they Plainly have been illiterate and could not read through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I flew from Tampa to Chicago in a 737. Thank you for Row seven for handicap. In my eighty three many years I've experienced both equally knees changed, stroke, open heart surgical procedures plus other ailments. Becoming six’4″ I truly want the leg area. I made use of the restroom up entrance as well as the 737 has a challenge—usage of the rest room bowl. The toilet lid and seat must stay up when lifted. I needed to use my knee to help keep them up. Due to curvature on the ceiling and the space to your bathroom I needed to angle my system closely forward to employ the facility which meant I couldn't see what I had been accomplishing.
WOW! Looking to access your buyer service Office by using cellphone is unachievable!! I attempted 3 various range and just one was disconnected!! 1 variety I was prompted to contact tried to have me acquire – not connected flight services. I do think I will have to return to United.
I had been energized to get to the 3 million mile degree on American Airways and to be awarded a Program Huge enhance. Although my husband and I have a vacation trip booked on American to Frankfort, Germany in April, I decided I want to use our Upgrade and have A different vacation trip to London. This wasn't planned, but due to up grade we chose to have yet another excursion.
Hi，I wanted to request questions about bring a cat through the U.S. to China, so I referred to as your Chinese service. The lady identified as Annie picked my mobile phone. I questioned my question and she or he explained †there isn't a way†I stated another person informed me it is possible. She reported †They're lying†she didn't give me any clarification. I chose to connect with all over again, One more female answered my get in touch with.
Get the CEO’s to examine repeat enterprise then they are going to understand why They're consistently not generating The underside line. I'm able to Actually express that I’m never ever reserving along with your airline all over again. many thanks, Sincerely
I am a 100% disabled veteran who's got saved her revenue for about 16 months shelling out inside of a trip club to go on the cruise from PR round journey into the Caribbean with my son who I official website wont be looking at for years on account of a job he decided to get. I purchased a plane reservation when US Airways was in organization but another person in the organization set it around get my flights and also to steal my funds. They switched it out to American Airways but they altered the 6 digit history locator 3 periods. It must not have transformed but only two times and they moved it from NYC to PHL. They did this due to the fact the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she or he features a cell phone. She lied to Anyone and said that I had a dialogue together with her. I just informed her on voice mail to call me for the reason that anyone said they were being cancelling my cruise. they gave no explanation. I am fifty five yrs previous and I've a hard and fast money. They canceled my cruise with no motive. They didn’t like that I mentioned that it absolutely was way too perilous to attempt to access Grenada on one/twelve leaving on 1/ten you must head to fast and also you cant do it Therefore the captain looked at the mapping I Assemble because they adjusted the itinerary so which the ship goes to Barbados very first then to Grenada.
booking reference MKFCFC I'm addressing this letter to you personally to express my dissatisfaction about your services with regard to the flights referred to earlier mentioned.
just an e-mail apologizing with the inconvenience a result of the delayed flight might have been all I preferred from a person with your functions.
At sign in for flight 2356 my bag was viewed by personnel as outsized. Put in size Examine & was one inch to tall . My gripe- my spouse with similar bag wasn't ( diff colour) questioned to sizing Check out. observed quite a few of course much too tall bags previous Look at pt. your dropping $.
On arrival in Panama with flight AA959 among the two luggages, a Roncato luggage, ( photos hooked up ) value €189 arrived broken. I straight away went to the suitable Office environment In the airport, the place the only comment was they handed me a « checking Short article Harm notice », which I enclose herewith. I used the next day shopping for a completely new luggage and endeavoring to get in touch with all your workplaces by way of the telephone quantities indicated around the claimed doc with out, nevertheless, acquiring any reply – the telephone is never answered and the road goes blank after various minutes of ready, regardless of which range I dial. I So carry on my journey and upon my arrival in Miami airport for my return journey (flight AA2198 on March 24) I yet again endeavor to Make contact with your Office environment on the airport, but the sole guidance they may give me was to problem a criticism through your web site, which I am now performing. Aside from the above mentioned, I do have One more – and possibly extra significant – complaint. At some time of my reservation I paid out an extra $88 ($forty four Every) for excess comfort and ease seats. To my surprise, the seats turned out for being the normal – no additional – seats.
Our flight from Greenville, SC to Dallas arrived punctually but we were being required to continue being from the aircraft on tarmac for almost ninety minutes creating lots of to miss connecting flights. AA screwed up once more–no-one satisfied with remaining treated like cattle; you haven't appreciated your prospects.
I appreciate you happen to be experiencing a merger and several workers may be below thrilled, but this Frame of mind shouldn't be apparent towards your buyers who are just calling to have some help.